Travel Agent Mentor/Travel Joy Bootcamp 101

  • $179

Travel Joy Bootcamp 101

  • Course
  • 35 Lessons

This training covers the absolute essentials for maximizing the basic features in Travel Joy. The goal of this workshop is so you understand how the various functionalities come together to create a powerhouse of a workflow manager. No templates will be offered in this training. All sales are final and non-refundable.

Contents

00 - Intro and objectives

*Available for pre-sale now*

This training covers the absolute essentials for maximizing the basic features in Travel Joy. The goal of this workshop is so you understand how the various functionalities come together to create a powerhouse of a workflow manager.

Topics covered are:
  • How to collect trip intake forms and client data efficiently
  • Multiple ways to setup and manage a group trip
  • What types of invoices you should use and when
  • How to create easy templates for common invoices, forms and emails
  • What to do AFTER a client's trip is booked
  • How to tie the basic Travel Joy features together
  • Understand how and what a virtual assistant can assist you with in TJ

If you've been lost, confused and overwhelmed trying to pull everything together, this is the training for you to pull all the loose ends together.

If you already use Travel Joy and are utilizing all of its features, this training is NOT for you.

Please note: 

1. This is NOT a comprehensive training of the Group Booking Page feature. We created a separate training on that specifically which you find here on our website. 

2. We are also not providing templates in this training. Please join us on our next 'group study hall' where we will work together to create workflows and discuss them together.

Have questions? Prefer a 1-on-1 consult video call? Email us at: Nick@TravelAgentMentor.com

All sales are final and non-refundable once purchased.
Training is open!
Preview
00_Introduction and Expectations.mp4
Preview
00_Topics, Goals and What Travel Joy Does WELL.mp4
00_What TJ is NOT designed for.mp4

Downloadable Resources: Checklists and more

Take advantage of these resources created for you so you can save time and work more efficiently.
Checklist for understanding and basic forms_emails you should create.pdf

Client Intake Forms: Collect your client's info and create client profiles AUTOMATICALLY

  • Create client intake form(s) for your specific niches
  • Nick has a 'general' travel intake form, one for destination weddings and one for cruises
  • Feel free to make 1 or several. 
  • As your business grows, you can create more and/or modify your existing client intake forms
  • Your forms will be found under the left-side menu under TEMPLATES, then FORMS
Create client intake forms and embed them online.mp4
Group Intake Form_Create and share URL to a group intake form_Easiest way to manage flexible groups.mp4

Collect Passport Images, Vaccination Cards and Frequent Flier Miles & Loyalty Numbers

Collect your client's passports from the client profile update form OR by sending them a separate form entirely. The image will load directly into the client's profile card.

You can also add the 'client loyalty' block from the form builder to a NEW form OR add it to the 'client profile update form'.

Whichever way work best for you. 

This saves SO much time!
Collect Passport Images and Vaccination Cards.mp4
Collect Frequent Flier Miles and Loyalty Numbers.mp4

Email clients within an individual trip OR email entire GROUP

There's a special trick you need to know about if you want to email ALL CLIENTS that are traveling on the same group trip.

You need to manually check this box under 'EDIT TRAVELERS' within each trip:
  • Select "Cc additional travelers on trip emails by default"

If this is NOT selected in each trip,  an email sent from the GROUP level will only be sent to the PRIMARY traveler within each trip.

I'm copying the TJ Help Library steps for this so you don't forget this important step:

Article 1: https://help.traveljoy.com/hc/en-us/articles/360039644632-Automatically-copy-all-travelers-on-a-trip-when-sending-trip-messages 
Email clients within a trip OR entire group.mp4

Email Suppliers and DMCs from within a trip

Email suppliers from within a trip.mp4

Upload trip confirmations to FILES and CONFIRMATION NUMBER sections

TJ has 2 places for trip confirmations to be stored:
  • Under the 3 dots, then 'edit trip' trip summary section
  • Under FILES section where you can upload PDFs of trip confirmations 

Don't forget to record and upload client's flight bookings! Even if you didn't book it, it's helpful to have everything in 1 place.
Upload booking confirmations to FILES section of trip.mp4

Forms and waivers: Examples and HOW to create them

Examples of forms to create:
  • passport image upload
  • vaccination card upload
  • travel insurance acknowledgement 
  • COVID-19 and health waiver
  • Flight booking # for coordinating transfers for a group
Forms and waivers_Examples and HOW to create them.mp4

Copy and paste images and screenshots into EMAILS and INVOICES

Copy and paste images and screenshots into EMAILS and INVOICES.mp4

Invoices: Linking To Supplier Terms & Conditions & Setting Up AUTOMATIC Payment Schedules/Reminders

Invoices can be made several ways:
  • Create 1 invoice per supplier
  • Or create a custom invoice and combine several suppliers on 1 invoice

Nick finds it easier to make 1 invoice per supplier so you can select the appropriate T&C from the drop down menu to link the invoice to a supplier T&C template you already have saved.

Just remember, invoices can only be 'signed' once. So if you add to the invoice later, best practice is to 'duplicate' the invoice, made the modifications to the invoice, and have the client sign the new invoice for a fresh signature.
Easily create invoices and link to supplier terms and conditions template.mp4
Creating payment schedules for invoices.mp4
Invoice Template_AmaWaterways River Cruise.mp4

Duplicate any email, invoice, form, terms and conditions or task lists

Before you recreate anything, always try to duplicate it first, then edit or modify it.
Duplicate any email, invoice, forms, terms and conditions and task lists.mp4

Groups, Groups, Groups

Easily Manage Groups.mp4

Trip Tasks, Basic Automation and Workflows (Task Lists)

Trip Tasks, Basic Automation and Workflows-Task Lists.mp4

MISC_Your Booked Your Client. Now what?

You just booked and deposited your client's trip... What's the next thing you would do in Travel Joy?

  1. Mark the payment within the invoice as 'paid'
  2. Add confirmation #s to trip summary
  3. Update trip status
  4. Upload booking confirmation docs to the trip
  5. Email client a 'booking confirmation' email immediately after depositing their trip
Misc_What to do after booking and depositing a trip.mp4

MISC_Cool and Helpful Features You Should Be Using

  • Duplicating invoices
  • Generate URL link to invoices and forms (to share with clients)
  • Supplier invoices (credit card authorizations) COLLECT security code from payment method
  • Easily duplicate ANYTHING: emails, forms, invoices, terms and conditions, task lists (workflows)
  • Emails can be CUSTOMIZED before they are sent; Use this to make the email catered to your client
  • Collect legal signatures from clients via forms and invoices
  • Cover your butt legally with INVOICES that have the legal and essential trip info that clients are responsible for (and outlines what out of pocket expenses they may be responsible for)
  • Embed client INTAKE FORMS on your website,  Link in Bio or social media profiles. Intake forms COPY the client profile info from the form into their TravelJoy client profile. No more manually copy and pasting!
Cool Features To Use.mp4

Recorded Q&A Video Calls

Live Call_3-16-2023_Template questions.mp4
Live Call_Q&A Session_11-16-2023.mp4

Travel Joy Templates: Welcome Emails

[UPLOAD] Welcome Email_Generic [TEMPLATE].pdf
[UPLOAD] Welcome Email_Destination Wedding [TEMPLATE].pdf
[UPLOAD] Welcome Email_Flex Group Details [TEMPLATE] (1).pdf

Travel Joy Templates: Alaska Cruise (DUI / DWI Risk - Canada)

[UPLOAD] Email_DUI-DWI Risk_Alaska Cruise_Resources [TEMPLATE].pdf

Travel Joy Email Templates: Qualify your clients via email by sending questions

[UPLOAD] Email_Qualify-Alaska Cruise.pdf
[UPLOAD] Email_Qualify-Hawaii land trip.pdf
[UPLOAD] Email_Qualify-All Inclusive AI Trip.pdf

Travel Joy Templates: Quotes via email

[UPLOAD] Email_QUOTE_AI AO Resorts_Hyatt Zilara CUN vs Valentin Imperial .pdf
[UPLOAD] Email_QUOTE_Hawaii - Oahu - land trip.pdf
[UPLOAD] Email_QUOTE_Alaska Cruise - Holland vs Princess vs Celebrity w_ cancellation notes.pdf

Travel Joy Templates: Destination Entry Requirements/Forms

[UPLOAD] Email_JAMAICA_Entry Requirements - C5 immigration form and passport reminder.pdf